Knowledgebase

Importing Contacts
Right Mail supports importing contacts from two different types of files: vCards (VCF) and comma-separated text files (CSV). Right Mail also supports importing from a .zip file containing any combination of these file

Importing vCard or zipped vCard files
1. Go to My Contacts. 
2. Click on the Actions menu and choose Import Contacts. 
3. Link to the file you wish to upload and click on OK.
4.If any conflicts occur, you will be asked to resolve them by performing one of the actions below:

Add as a New Contact - As it states, this option adds a completely new contact record with the information in the vCard.
Replace Existing Contact - Replaces the contact in the box with the new one being uploaded. To examine the properties of the close match contacts, hover your mouse over the magnefying glass icon in the list at the bottom of the page.
Skip this Contact - Jumps over this contact and does not perform an action.
5.Once all conflicts are resolved, the process is complete.

Importing CSV or zipped CSV files

1.Go to My Contacts.
2.Click on the Actions menu and choose Import Contacts.
3.Link to the file you wish to upload and click on OK.
4.Map the contact fields from your CSV to Right Mail fields by choosing them from the dropdown boxes.
5.If any conflicts occur, you will be asked to resolve them by performing one of the actions below:
Add as a New Contact - As it states, this option adds a completely new contact record with the information in the vCard.
Replace Existing Contact - Replaces the contact in the box with the new one being uploaded. To examine the properties of the close match contacts, hover your mouse over the magnefying glass icon in the list at the bottom of the page.
Skip this Contact - Jumps over this contact and does not perform an action.
6.Once all conflicts are resolved, the process is complete.
 

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